H177 — Privacy Policy

1. Introduction

H177 is a trusted online betting and gaming platform for users in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our foremost responsibility.

This Privacy Policy ("Policy") applies to h177's website, mobile app, and all associated services. By using h177, you agree to the terms of this Policy. Please read it carefully before using the platform.

H177's Privacy Policy is built in accordance with international data protection standards. We operate with full transparency and always keep you informed about how and why your data is used.

2. What Data We Collect

H177 only collects information necessary for platform operations, service delivery, and legal compliance. No unnecessary data is collected.

During KYC verification, additional documents such as a photo ID or proof of address may be requested. All such information is stored under strict security measures.

3. How Data Is Collected

H177 collects information through the following methods:

Direct Collection

• Information you provide when filling out the registration form.
• Documents submitted during KYC verification.
• Payment details provided when making a deposit or withdrawal.
• Information provided when contacting our support team.

Automatic Collection

• Via cookies and tracking technologies while using the website or app.
• IP addresses and browser information from log files.
• Automatic records of gaming and betting activity.

4. Purpose of Data Use

H177 uses the collected information for the following purposes:

• Account Management: Registration, login, identity verification, and account security.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Resolving your questions, complaints, and issues.
• Legal Obligations: Compliance with AML, KYC, and all applicable legal requirements.
• Platform Development: Analytics to improve the user experience.
• Fraud Prevention: To detect and prevent suspicious activity.
• Contact: Important updates, transaction confirmations, and security alerts.
• Personalized Experience: Personalized offers and game recommendations based on your preferences.

H177 never transfers your data to third parties for marketing purposes.

5. Data Sharing Policy

H177 does not sell your data. However, limited information may be shared with the following parties in specific circumstances:

Payment Providers

Only the information necessary to complete transactions is shared with payment providers including bKash, Nagad, Rocket, and others.

Technology Partners

Limited data is shared with trusted technology partners for platform operations. These partners are required to comply with h177's privacy policy.

Legal Authorities

Data may be disclosed to legal authorities in response to court orders, government investigations, or other legal obligations.

6. Cookie Policy

H177 uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device.

Cookies We Use

• Essential Cookies: To keep your login session active and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To analyze platform usage and drive improvements.

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some h177 services to not function properly.

7. Data Security Measures

H177 follows industry-standard technologies and processes to protect your data:

• Across all data transfers 256-bit SSL Encryption is used.
• Stored Data With AES-256 encryption Remains protected.
• Passwords are never stored directly — only their In Hashed Form is retained.
• Server Access Two-Factor Verification restricted by.
• Regular Penetration Testing and security audits are conducted.
• Firewall & DDoS Protection Active.

8. Your Rights

As an h177 user, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

9. Protection of Minors

H177 strictly prohibits the use of its services by anyone under the age of 18. Collecting or processing data from minors is entirely prohibited.

• Age verification is applied at the time of registration.
• If a user is identified as a minor, their account will be closed immediately.
• If any data belonging to a minor is found to have been collected, it will be deleted immediately.

If a parent or guardian believes their child is using h177, please contact our support team immediately.

10. Data Retention Period

How long h177 retains your data depends on the type of information and applicable legal requirements:

• Account Information: For the duration the account is active and for a further 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by legal obligations.
• KYC Documents: A minimum of 5 years after account closure.
• Log Files & Device Information: Up to 2 years.
• Support Conversations: 3 years from the date of last contact.

Once the retention period expires, data is securely deleted or anonymized. Some data may need to be retained longer due to legal obligations.

11. Policy Changes

H177 reserves the right to update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of any significant changes via your registered email or app notifications.
• Continued use of h177 after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact our support team. We offer assistance in Bangla and aim to respond promptly.